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Participant
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Registered since

May 28, 2020

Clicking noise

Hello,


Can't register product and I can hear clicking noise on the left earcup.

 

Can I have support please it's the 2nd time that this happens.

 

Thanks,

2 REPLIES 2
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Moderator

Re: Clicking noise

Hello,

 

Thanks for reaching out to the community, I am sorry to hear that your QuietComfort 35 II headphones are experiencing clicking.

 

I want to help get these working for you. Could I ask, this clicking noise you describe does it happen even when it's not paired to a source? I'd like to figure out if it's possibly a connection issue or a hardware issue with the headset.

 

Can you also confirm if this happens with a cabled connection as well as Bluetooth?

 

I look forward to hearing from you.

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Participant
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Registered since

May 28, 2020

Re: Clicking noise

Why can't i Register my SN to get support?