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Registered since

May 2, 2020

Connection problem via Bluetooth

My Bose Sound Link 2 (Bose Sound Link 2) are not connecting to my PC. It's showing only 1 label on Bluetooth as shown in the picture. which is the low end and wont work even if i connect it.

i try it on other devices like my mobile its working but here on the PC its not.

plz help !!

Bose Problem.png


Re: Connection problem via Bluetooth

Hello Ghaith, 


Thanks for posting and welcome to the Bose Community. Sorry to read that you are having some Bluetooth issues with your headset and PC. 


Let's start by ensuring that the Bluetooth drivers are up to date on the PC as well as ensuring that your headset is up to date. To make sure that the headset is up to date simply connect it to a PC via the USB charging cable and visit our online updater, once you are on the site please follow the on-screen instructions to update the headset.


We look forward to hearing back from you with the result of the update.

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