Satch
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Jun 20, 2017

Firmware updates via the Bose Music app - question

When updating the firmware on a Bose product via the Bose Music app, does your phone need to be unlocked and the app in the foreground in order for the update to continue and complete?

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Re: Firmware updates via the Bose Music app - question

Author Accepted Answer selected by Satch

Hello Satch,

 

Thanks for posting!

 

When completing a firmware update via the Bose Music app, as long as the device is connected to the internet and the app is not force closed, you can leave the app running in the background and the update should still complete. 

 

Let me know if you have any problems with this.

 

Warm regards,

Charlotte G - Community Support

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.

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Moderator

Re: Firmware updates via the Bose Music app - question

Author Accepted Answer selected by Satch

Hello Satch,

 

Thanks for posting!

 

When completing a firmware update via the Bose Music app, as long as the device is connected to the internet and the app is not force closed, you can leave the app running in the background and the update should still complete. 

 

Let me know if you have any problems with this.

 

Warm regards,

Charlotte G - Community Support

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.

View solution in original post

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Satch
Audible Advocate
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Registered since

Jun 20, 2017

Re: Firmware updates via the Bose Music app - question

Thanks for the confirmation.