Jul 8, 2019
Whew! I just got my headphones hooked up successfully to my iphone x and now want to pair it with my macbook pro. Don't want to screw up the pairing to the phone. What is the procedure to pair with macbook once it is working with the iphone so that there aren't any problems using them with both?
Thanks for posting and welcome to the community. To pair your headphones with your mac you will need to follow these steps:
I hope this helps.
Hector B - Community Support
Jul 9, 2019
Thanks for posting and welcome to the community.
Are you able to see the headphones on any other devices as well as ensuring that the headphones are in pairing mode by pressing and holding the Bluetooth button?
I look forward to hearing back from you regarding this and would encourage any other community members to post their findings with this issue and if they have found a resolution.
Aug 15, 2019
I am experiencing the same issue with my Macbook Pro. New Bose 700 headphones do not show up in list of available devices when trying to pair.
Macbook Pro Specs:
Model 15-Inch, 2017
MacOS Mojave 10.14.6
Bose 700 Headphone Specs:
Manufacture Date: 06/01/2019
Apple iPhone X Details:
iOS Version: 12.4
Steps taken to troubleshoot:
I simply cannot get these to work with my Macbook and it's very frustrating. Would really like to get this resolved.
Hi there @fzero and welcome to our Bose Community!
I'd be more than happy to make sure we get this resolved for you.
Firstly, can I ask that you power down the headset, then open the Bluetooth list on your Macbook Pro. Once the list is open, then power on the headset, ensuring that these are "Ready to Pair" or "Ready to pair another device" by holding the Bluetooth button for 2 seconds and releasing this.
When these are placed into pairing mode, do any new items get added to the Bluetooth list for your mac? These may not be labelled correctly on the Macbook screen (e.g. just labelled as "Headphones", so please confirm this for me!
If nothing new appears here when you try this, can I ask that you connect this via AUX, and check to see if this tries to install any drivers for the headset? If this does, please let these download before disconnecting the AUX and trying the Bluetooth connection again.
I would also suggest that you check your Macbook is not already connected to it's maximum number of Bluetooth devices (e.g if this is connected to a Bluetooth Mouse, Bluetooth Keyboard etc)
Please get back to me to let me know how you get on!
Hi Julio Villazon,
Thanks for posting and welcome to the community. I am sorry to hear that you are also having this problem.
Have you attempted the steps that are listed above my our Moderator Team?
I look forward to hearing back from you and any other community members that are also experiencing this issue.
I finally managed to connect!
-Open Bluetooth preferences
-Disconnect all bluetooth devices from mac (Keyboard and Mouse)
-Turn off phones Bluetooth so the headphones dont auto-connect
-Turn on headphones
-Wait several minutes until the headphones appear in the bluetooth list (mine took like 5 minutes)
Thanks a lot for the help!
Thanks for getting in touch to let the community know your solution, this is very helpful for other users to get the issue resolved quicker.
Should you need anything then please get in touch, have a great day!