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Registered since

Feb 23, 2021

I bought an mp3 player named victure however I am unable to connect to the device.

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Bose product name



united kingdom

Firmware Version


App Version


What devices were you using that were affected and what version are they on mp3 victure

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took

tried to reset both products