I bought an mp3 player named victure however I am unable to connect to the device.
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Bose product name
What devices were you using that were affected and what version are they on mp3 victure
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took
tried to reset both products