Hey Berima,
Thanks for posting and welcome to the Community. Sorry to hear that you have misplaced your earbuds case and are now having issues with the replacement.
Can you please provide us with further information on your issue as this post is vague? Please answer the following to assist us with understanding your issue:
- Which Bose headset do you have?
- Can you please provide us with a link to the case you purchased?
- Does the headset or the case power off after 15 minutes?
- Have you performed any troubleshooting so far?
We look forward to hearing back from you with a more in-depth explanation.
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