Silent Starter
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Oct 14, 2019

I want to turn off alexa

How do I turn off alexa, on the newest headphones, I find this technology highly intrusive? I absolutely do NOT want anyone listening to any of my conversations and do not need it to control any of my devices. 


Re: I want to turn off alexa

Hi blinkoneortwo,


Thank you for your post and welcome to the Bose Community. 


In order to provide the most accurate information, could you please let me know which headphones you have?


Warm regards,

Charlotte G - Community Support

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Wistful Whiz
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Dec 4, 2016

Re: I want to turn off alexa

The first question is:  Did you go through the setup and sign in with an Alexa account.  If not then your headphones will not send anything through to Alexa.  If it's the QC35s then likely the Action button will just control you noise cancelling level.  If it's the NC700s, the assistant button will just use the native assistant on your phone (if you have one set up).  You would have to turn that off in your phone if that's the case.