Issue with Bose QC25
I need a little help. I have a pair of Bose QC25 headphones that I pair with an iPhone XR. I can play music from the iPhone on the QC25s and everything works just fine. For some reason, though, I can't take phone calls while wearing the headphones. The phone call comes out via speaker phone and my voice is captured by the iPhone mic rather than the inline cable mic for the QC25s.
(I should point out that the QC25 cord won't plug directly into the iPhone, so I use Apple's Lightning to 3.5 mm Headphone Jack Adapter.)
When I use my Apple earbuds with the iPhone, though, the phone call comes through the earbuds and the earbud mic captures my voice. In other words, it works perfectly.
So why do the QC25s work great when I'm using them for music via my iPhone, but not work at all when I want to make or receive a phone call? If anyone can explain this, and offer a solution, I'd truly appreciate it.