Issues with Windows 10 PC- Crackling and connecting to "Voice"
I got a replacement for my Bose 700s earlier last month due to the same issues. I have purchased the Bose 700s in October, and connections with Apple IOS products do not have the following problem. When I connect my headphones to my desktop PC, the Bluetooth connections only allow for "Voice" connection instead of "audio," If I wanted to get it connected to both voice and audio, I would have to remove the connection and reconnect the devices. When I do get them connected, music, movies, and video-audio sound like it is skipping (like when a scratched CD is played on the CD player). I have called and reported this same issue in October and had to wait three weeks to get my replacement.
When the headset is on and connected to a Windows device, there is a clicking noise that I have noticed in both the new and former Bose 700s that I had exchanged.