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GBS417
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Registered since

Mar 17, 2020

Latest nc700 and Microsoft Teams issues

The mic on my nc700 stopped working with Microsoft Teams update this week. I can hear audio without issue but the mic isn't picking up anything.

 

The audio and mic work fine with other applications. Further, switching to wired headset, or mac internal mic and speakers, for MS Teams and all is restored.

 

Anyone else or is this a me problem?

 

Specs:

  • nc700 (1.70-10068+f3675e6)
  • Microsoft Teams Version 1.3.00.23764
  • MacOS 10.15.6

 

 

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Oz_B_MP
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Registered since

Aug 19, 2021

Re: Latest nc700 and Microsoft Teams issues

I'm getting the same issue, and I'm on the most recent firmware update - 1.8.2

 

The audio pickup on the NC 700s mic, when using them with MS Teams, is awful

 

Other mics appear to work fine with Teams, and the NC 700s are perfect with other apps

eg. the default Voice Recorder  (Windows 10)

 

I've played around with the different Teams device settings, as well as the NC 700 configuration, to no avail.  Still searching for a resolution