Left and right speaker not working together
I have the Bose AE2 Soundlink.
Only the right side works when they are connected via Bluetooth, and only the left side works when they are connected via cable.
I have updated the headphones to the latest firmware using the app on my phone.
I am unsure as to how I should proceed to resolve the issue.
I conducted the following experiment to gain some insight into the problem.
I connected them via Bluetooth to my phone and connected the aux cable to my laptop.
I played different music on both devices.
While they were playing music from my phone via Bluetooth in my right ear, I slowly inserted the aux cable in the headphones(one end is already connected to the laptop). For a brief moment, I was able to hear the music from my phone in both ears, but then it promptly switched to the music from my laptop, and the Bluetooth disconnected. During that phase, the volume in my left ear was lower than the volume in my right ear.
I don't know if this helps you in any way to solve my issue.