Low Quality NC700 Earpads
I live in Turkey and my friend bought my NC 700 just before Covid from Germany, end of 2019 or just the beginning of 2020 (not sure for exact date). That time Covid didn't seem so important as today and I was thinking that I will use my new headphones during my journeys. Not so long after, all travels were forbidden and I started to work at home. Therefore, I could not use my headphones except for my online meetings, so there was nothing to treat my headphone harshly.
However, just 1.5 years after my purchase, I realized that there are some deteriorations on my earpads. I thought those are normal and could be caused by sharp beards or sweat etc. Then I saw that comparably large opening on the interior stitch of the right earpad. I got really angry because I spent too much on this "high quality" headphone and there are cosmetic problems only under daily usage 😠.
It seems like I have an ear like Mr. Spock but actually not Additionally, in normal cases all electronic devices should have 2 years warranty in Turkey, so I would ask to renew it from the distributor but I bought that product from abroad and it would be not valid in Turkey.
Now, I am looking for replacements for earpads. They are sold for $34 (around 280 Turkish Lira) in the USA but I cannot order them. I called the Turkish distributor, which sells Bose products at really high prices compared to worldwide, and they asked €60 (around 600 Turkish Lira), which is nearly 1/3 of the price that I paid for headphones, for replacements. I am thinking that is it normal to have such failures with this expensive product while I had all precautions during my usage (I always cleaned my earpads with clean papers, putted it in its case etc.) Did I pay nearly €200 only for 1.5? What if I used it outside, would it last only 7-8 months? And why these replacement pads are so expensive???
I would like to hear proper answers from an authorised person in this community. Thanks.