Flowman
Participant
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Registered since

Nov 25, 2020

Megaboom app for Ultimate Ears constantly restarts nc700

Bose product name

 

nc700

 

Country

 

Australia

 

Firmware Version

 

1.8.2

 

What devices were you using that were affected and what version are they on 

Samsung Galaxy S21

 

Detailed description of the issue and steps to reproduce

 

When Megaboom app for Ultimate Ears speaker is installed the nc700 constantly restarts and crashes.

 

Don't know if Bose or Ultimate Ears should fix this issue. Would be nice if the technical people could have a chat with each other and fix the application issue, as it would be nice to be able to use both apps.

 

When did you start to experience the issue? Did it work correctly previously?

 

After Megaboom app installation.

 

Any troubleshooting steps you took

 

Uninstall the Megaboom app and the headphones works fine.