Microphone amplifies background noise

Friendly Fanatic

Re: Microphone amplifies background noise

CAN WE PLEASE HAVE THE OPTION TO DISABLE SIDETONE!!!!!

Moderator

Re: Microphone amplifies background noise


Hi dteter31,


Thanks for posting. The ability to adjust or disable sidetone is something that we are aware that users are requesting. It has been proposed to engineering, and if we have any news to offer we will post it here in the community!

 

Warm Regards,

 

Tony G - Community Support

Quiet Contributor

Re: Microphone amplifies background noise

I found one workaround for my phone (pixel 2 xl, android 9). In "connected devices", go to the settings icon for the Bose headphone. It'll bring you to the "device details" page. Turn off "phone calls".

Audible Advocate

Re: Microphone amplifies background noise

Thanks for this - on iOS unfortunately.

Audible Advocate

Re: Microphone amplifies background noise

Thanks Tony. Just to be clear - specifically suggesting that it be disabled when the mic is muted - that way there wouldn't need to be a separate control or configuration, and it would solve at least some of the cases where the feedback is displeasureable. 

Audible Advocate

Re: Microphone amplifies background noise

Please please please could we have this. It is unworkable to use these headphones to make calls. Such a disappointment for such expensive headphones. I'm on iOS and a Macbook, and would love the option to Use Ambient Noise Reduction on my Mac. Might have to return these headphones without this.

Highlighted
Moderator

Re: Microphone amplifies background noise

Hi All,

 

Thank you for keeping us updated with your feedback.

 

We do not have any news to share on this at this time, but the information is being fed back to our engineering team. We will update the community when we know more.

 

Kind Regards,

Keith_L - Community Support - 

Audible Advocate

Re: Microphone amplifies background noise

Hi!

I use krisp.ai to mute all noise in microphone, and in this situation side tone not help me. I listen noise around me and cant hear man on the other side.

Plz drop side tone, its not usable.

Friendly Fanatic

Re: Microphone amplifies background noise

Audible Advocate

Re: Microphone amplifies background noise

I agreed, a Mute option would solve the problem. BTW pressing Volume + Volume - on this model would not mute the Mic, it will disable the Voice Promts