• 0
  • 1
  • 0
Registered since

Mar 26, 2020

Missing audio jack from packaging - QuietComfort 35 II

Received a new QuietComfort 35 II headphones for Christmas.  Noticed during unboxing that the audio cable was missing.  Can a cable be sent to me?  No one at Bose is answering phone calls or text support because of Covid19.


Re: Missing audio jack from packaging - QuietComfort 35 II

Hi Man-era, thanks for reaching out to us! Welcome. 


I'm sorry to hear that you are missing an audio cable. I would recommend reaching out via our social media team as we are unable to assist with customer service issues through this platform. 


I hope this helps! If there is anything else we can do, please reach out again!

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!