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Man_era
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Mar 26, 2020

Missing audio jack from packaging - QuietComfort 35 II

2 weeks ago
Message 1 of 2

Received a new QuietComfort 35 II headphones for Christmas.  Noticed during unboxing that the audio cable was missing.  Can a cable be sent to me?  No one at Bose is answering phone calls or text support because of Covid19.

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Jessie_O
Moderator

Re: Missing audio jack from packaging - QuietComfort 35 II

2 weeks ago
Message 2 of 2

Hi Man-era, thanks for reaching out to us! Welcome. 

 

I'm sorry to hear that you are missing an audio cable. I would recommend reaching out via our social media team as we are unable to assist with customer service issues through this platform. 

 

I hope this helps! If there is anything else we can do, please reach out again!

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