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Quiet Contributor
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Apr 29, 2020

My headphones died

I was jogging with my hearphones on, suddenly they started making a loud static niise, then just died. I thought the battery simply needed charging, but when I got home and tried to charge it, the charging indicator didn't even come on 

 

All the troubleshooting guides say to press the power button to see the charge indicator light, but when I do that, nothing happens. Am I missing something here, or do I need to get this repaired somehow?

 

2 REPLIES 2
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Community Manager

Re: My headphones died

Hi Jmponton,

 

Thank you for joining the Bose Portable PA Community. Welcome.

 

I'm sorry your headphones died and you can't get them to charge.  Please confirm: What model of Bose headphones do you have?

 

Thank you,

 

ST

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Silent Starter
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Jun 5, 2020

Re: My headphones died

i have same issue and none of suggestions have worked. These are brand new head phones. Your stores are now open. can you look into replacing it now? i am really struggling with out proper headphones and having to WFH