Re: NC 700 - Can you disable AUTO-OFF?
Hi there everyone!
Thank you for taking the time to post, and I would be happy to clarify here.
At the current time, the "Auto-Off" setting in the Bose Music app pertains to whether the system will power down or not if there has been no audio playing for the time period set.
For example, with Auto-Off enabled to 20 minutes, the headset would power down after 20 minutes of not playing audio.
Many of you are correct in observing that there is a second Auto-Off feature that is related to movement (this is called Motionless Shutdown). If the headset has been without motion for 10 minutes, this will power down the headset to conserve battery life regardless of the auto-off setting. This is normally very sensitive to motion, so if you're slightly moving while wearing these they will not shut down in this way.
We've heard the feedback from you all in our Community regarding the ability to adjust the Motionless Shutdown period, and we have raised this to be investigated, to see if this can be implemented as an option in the future.
We will post updates on the Community if we expect this to change in the future.
Please let me know if any of you have any other questions!
Liam W - Community Support
So please take this as constructive remark..imagine you are on a plane or decide to go to sleep with them on for whatever reason...the minute you go to sleep (or 10 minutes later max) you will have a loud DING that not only shuts the headphone off,but also definitely wakes you up.
What's the common sense behind that? I say this because this has happened to me every time ..and makes my headphone obsolete for my purpose...