NC 700 - Constant static emitted in right ear cup with ANC enabled
Despite the mixed reviews, I decided to bite the bullet and purchase the NC 700 6 weeks ago. I've been singing their praises ever since. I also own the QC35 IIs and personally find the NC 700s more comfortable, so I was gutted to say the least when I turned them on this evening to find they're suddenly emitting a constant crackling/static sound from the right ear cup.
To be clear, I've tried resetting them (by holding down the power/bluetooth buttons whilst plugged into my machine as per another topic here) and I've completely unpaired them from my laptop (so they're only connected to my phone). No luck, the noise is constant and only stops when I disable ANC completely. If I set the ANC to 0-1 it is very loud, at ANC 10 it is quieter.
Any suggestions or anyone else with similar issues?
I'll have to return these if I can't get this resolved.. it's really sad as I've always held Bose in such high regard. I've been eagerly awaiting the NC 700 earbuds, but given the quality issues with the NC 700 (and it's accompanying software) and the battery issues with the sleepbuds, I'm growing weary about spending anymore money.