Jul 24, 2019
The headphones itselft are way too loud. What I mean are the system sounds or the voice that informs you about battery life and so on. How can I change the volume?
Thanks for posting and updating me on this.
At this moment in time there is no way to adjust the volume of the voice prompts regarding the battery life. I have raised this to our development team as a future feature request.
If any other members are experiencing this issue please do let us know.
Hector B - Community Support
Sep 29, 2019
I am having the same issue. The voice assistant is way, way too loud. It hurts my ears and causes me to jump every time she tells me that my phone or laptop has (dis)connected to the headphones. I really hope you guys can come up with a solution to lower the voice assistant volume, as this is a pretty big drawback on what would otherwise be a great pair of headphones.
Oct 21, 2019
I am thinking of returning my headphones for this very reason.
The low volume, on/off, and other sound notification from the headphones are much too loud, as is the overall noise floor of the headphones.
And at their lowest setting, the volume of music / voice calls, etc, is still much too loud to be listening for a prolonged period of time.
Nov 6, 2019
Has there been any update on this? The voice assistant is too loud. All sounds are pretty loud. These headphones could really use a much lower minimum volume.
Nov 8, 2019