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samubarb
Participant
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Registered since

Feb 24, 2021

Re: NC 700 disable noise cancel using hardware button

An hardware method to switch off ANC is missing. It's very baffling at the moment being able to do it only through the app. The introduction of this feature would change a lot (positively) the way I will use the headphones

Jim007
Collaborator
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Feb 2, 2020

Re: NC 700 disable noise cancel using hardware button

It seems crazy that we have been waiting this long for this feature with this much support from the community. I would think that 9 pages of people requesting this simple update would get Bose's attention.

 

We all simply want the ability to turn off the noise cancelling with the hardware button I think the simplest solution would be a double tap or long press of the noise cancelling favourites button turns noise cancelling off. A double tap or long press would then turn it back on then you can cycle through your favorites again. 

 

I love the noise cancelling of these headphones in certain environments such as in the office, aircraft , car, etc. but in a very quiet environment like in my bedroom, noise cancelling of any level (0-10) greatly reduces the listening experience. Another scenario is using the headphones while performing a noisy task such as washing the dishes or working in my garage causes the noise cancelling to pop and crack.

 

I find myself turning the noise cancelling off 1-2 times a day and really dislike having to open my phone, open the Bose Music app, navigate the menus and disable the noise cancelling when this simple task could be handled with a simple double tap of the noise cancelling favorites hardware button (a currently unused shortcut for any other feature).

 

If Bose were worried about people accidentally turning off the noise cancelling and complaining that it's not working have the shortcut as an option in the app and disable it by default. Then for us who want the hardware shortcut we can turn it on. 

 

This seems like an easy win for Bose to improve their product and I don't know why they seem reluctant to implement the feature...

kb9292
Participant
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Registered since

Aug 6, 2021

Re: NC 700 disable noise cancel using hardware button

+1 request for physical button for turning off ANC. This looks to be the only and very major missing feature!

joaogomes
Participant
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Aug 9, 2021

Re: NC 700 disable noise cancel using hardware button

It is insane that it not possible to completely turn of ANC.
Please add it in firmware.

It could be as simple as an additional option for the tap-and-hold shortcut.

I used the headphones while cycling around in the city. If I just change ANC to zero, the noise of the wind in the microphones is insane. I need to be able to turn it off. Having to go to the app for such a basic functionality is insane.

joaogomes
Participant
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Registered since

Aug 9, 2021

Re: NC 700 disable noise cancel using hardware button

It is insane that it not possible to completely turn of ANC.
Please add it in firmware.

It could be as simple as an additional option for the tap-and-hold shortcut.

I used the headphones while cycling around in the city. If I just change ANC to zero, the noise of the wind in the microphones is insane. I need to be able to turn it off. Having to go to the app for such a basic functionality is insane.

Ben_E
Moderator

Re: NC 700 disable noise cancel using hardware button

Hello @joaogomes,

 

Thanks for adding your voice in support of this request! I'll make sure that it's forwarded on again to the development team.

 

Best regards

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joaogomes
Participant
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Registered since

Aug 9, 2021

Re: NC 700 disable noise cancel using hardware button

@Ben_E thank you very much.

Btw, there are also more people requesting this feature in this other thread:

https://community.bose.com/t5/Around-On-Ear-Headphones/NC700-Quick-way-to-turn-ANC-on-and-off-please...