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May 23, 2020

NC700 - Microphone issues?

Hey guys! I got my 700 last saturday, yesterday I used them for a call in crowded traffic and noticed that I could hear the external traffic, but... only from the left side. I set the headphones to hear my voice loud while talking, I know it depends on that... But why only from the left side?
Thanks in advance!


Re: NC700 - Microphone issues?

Hi Samoht, 


Thank you for your post and welcome! 


I'm sorry to hear of the issues you are experiencing with your NC700 Microphone. This is certainly not normal behavior. 


Have you tried updating the headphones? You can do this by clicking the LINK HERE on a laptop or PC and follow the on-screen instructions. 


I look forward to hearing from you! 

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