I got these new headphones. After, eventually, getting them to work while plugged into my laptop, the sound is very muffled. If I turn the headphones on while plugged in they sound fine - but I don't want to have to charge my headphones after using them plugged in for a few hours. I tried this on my phone as well to the same effect.
I just want to be able to use them plugged in without using battery life - hence why they're plugged in. Nothing on this site or anywhere else has been useful.
Thanks for posting and welcome to the Bose Community. Sorry to hear that you are having some very strange wired issues with your headset.
Can you please let me know exactly which steps you have attempted so far? This will ensure that I don't get you to repeat anything. I would also like to know which devices you are using the headset with?
I look forward to hearing back from you with further information.