NC700 Multi-point Connections not working
My apologies if my post is repetitive as I am new to this forum. I recently purchased Bose NC700 and I am very happy with the product except with a feature not working properly. It was mentioned that Bose NC700 can connect actively connect to 2 Bluetooth sources simultaneously but can play only from one source at a time. So If I click pause on source 1 and play on source 2 it should continue playing music from source 2. I found that was interesting and working feature with QC35II but seeing the specs of NC700 I have chosen this but very much disappointing that feature for which I have chosen Bose over Sony is not working. I am not sure If I am missing any setting on my side but when I started the device I was asked about updating the firmware which after taking lot of time updated to 1.3.1. So I am not sure if my device is defective or if I miss anything. I tried raising a service request and it's mentioned that I can replace my headphones for free as my headphones are in warranty period. But I would like to confirm if it's the problem with only my headphones or something from Bose itself, else it will be waste for me to replace the same headphones without the issue getting resolved. Does Bose is aware of this issue and are they going to release any firmware upgrades related this issue in future is what I would like to know. Else confirm if I have to replace the headphones with the warranty provided by Bose.