mbs7
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Registered since

Feb 19, 2021

NC700 headphone noise from touching microphone

I just purchased the 700 headphones and so far I love them.  I do have one concern.  When ANC is turned off or at a low number when I rub my finger on the microphones on the earcups it makes a loud scratching noise.  Does not do this if ANC is on.  Is this normal?  I am on the latest software and use a iPhone.

 

 

1 REPLY 1
Jessie_O
Moderator

Re: NC700 headphone noise from touching microphone

Hey mbs7, 

 

Thank you for reaching out to us and welcome! 

 

Regarding this issue, this isn't something that I've heard of. I would recommend a reset. I have included a LINK HERE to assist you with this. 

 

Let me know how you get on! 

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