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JS78
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Sep 30, 2019

NC700 sounds like darth vader with another call waiting

Every-time I get a call on my iphone whilst being on a call, my headset mic makes me sound like darth vader for the people on the other end of the line. Sometimes it goes away after a while more often I need to turn the headset off and on again.

 

Please help with his bug - When can we expect a firmware update for the NC700 headphones I am currently on 1.1.4. 

1 REPLY 1
Moderator

Re: NC700 sounds like darth vader with another call waiting

Hi JS78, 

 

Thank you for your post and welcome to the Community! 

 

I'm sorry to hear that you are experiencing this issue. It is most unusual.

 

I would recommend clearing the pairing list of the headphones and the pairing on the source device, then connecting like a new connection. I have included the LINK HERE to assist you with this. 

 

At the moment, we do not have any information on when a new Software release is due. We will inform the community when this is available. 

 

If anyone else is experiencing this issue, please chime in here. 

 

Kindest, 

 

Jessie O - Community Support