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rgman1919
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Jul 20, 2020

NOISE CANCELLING HEADPHONES 700 - Light flashes red/white while 'charging'

I turned them on this morning and then they turned off by themselve a second later. I thought they had no battery so I connected them for at least one hour but it didnt help. 

 

I noticed that after connecting them to the power, the charging light flashes red/white, not only white like usual. They do work if I use the audio jack cable, but without the noise cancelling because they turn off a second later.

 

I tried this, 

"I would firstly suggest performing a reset of your headphones. Instruction on how to do this can be found below."

  • Disconnect all cables from the headphones
  • Connect one end of the USB cable to a USB-A wall charger or computer that is powered on
  • Press and hold the Power/Bluetooth® button while connecting the small end of the USB cable into the USB-C port on the right earcup
  • Release the Power/Bluetooth button after 2 seconds

It didn't work.

 

Any Idea?

 

1 ACCEPTED SOLUTION

Accepted Solutions
rgman1919
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Jul 20, 2020

Re: NOISE CANCELLING HEADPHONES 700 - Light flashes red/white while 'charging'

Author Accepted Answer selected by rgman1919

Finally, after waiting for a new update, Bose released 1.5.1 and the issue is gone!!!

 

Use the updater to update yours.

https://btu.bose.com/

View solution in original post

5 REPLIES 5
madbooba
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Mar 16, 2020

Re: NOISE CANCELLING HEADPHONES 700 - Light flashes red/white while 'charging'

@rgman1919,

 

I would advise you to search the forum first, it's a common issue, and many users affected.

BTW reset procedure is not working for NC 700 Headphones/it does not exist.

Hope, links below will helpful to you:

 

Bose NC 700 Red/White blinking LED 

 

How To Factory Reset 700 NC Headphone?  

 

 

 

 

rgman1919
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Jul 20, 2020

Re: NOISE CANCELLING HEADPHONES 700 - Light flashes red/white while 'charging'

OMG, im another user added to the list with that BIG issue. Unbelievable.......

Thanks.

rgman1919
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Jul 20, 2020

Re: NOISE CANCELLING HEADPHONES 700 - Light flashes red/white while 'charging'

Author Accepted Answer selected by rgman1919

Finally, after waiting for a new update, Bose released 1.5.1 and the issue is gone!!!

 

Use the updater to update yours.

https://btu.bose.com/

View solution in original post

dlambert@ens.co.za
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Sep 3, 2020

Re: NOISE CANCELLING HEADPHONES 700 - Light flashes red/white while 'charging'

Hi 

I'm also experiencing the red & white flashing.

I've tried updating the software several times, but i get an "uh oh..." response and the update doesnt run.

Please urgently help.

AlexanderAIM
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Feb 19, 2021

Bose 700 NC white and red blinking light

Opened my Bose 700s today and I go to charge them and when I come back they won’t turn on so I factory reset them and now there’s a red and white blinking light, and when I tried to fix them through the website it said my products warranty expired but I ordered them 5 days ago