So I recently got a pair of Bose headphones that I’ve been wanting for a while. When I put them on and listened I heard the sound but there was a static noise coming from them. Yes, I have tried troubleshooting, resetting the headphones, and other things but it still has static. I am extremely upset and I don’t know what to think. I connected them to other devices and there’s still static. But when the headphone jack is plugged in there’s no static. I don’t want to replace them and I don’t want to take them apart. I hope someone reaches out to me and gives me suggestions.
Are you connected to a PC when this happens? If so, what operating system? If Windows or Linux go to the system settings and check the device configuration there. I have a pair of AE2 and had to do that with mine. It doesn't configure itself "plug and play", you'll have to experiment.