No sound from Bose headphone 700 when playing Dolby Atmos demo files
Bose product name: Bose 700 NC Headphone
Firmware Version: Latest
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.): Windows 10 PC
Detailed description of the issue and steps to reproduce:
I downloaded some Dolby Atmos demo videos from the following site but when I tried to play them using my headphone, most of the demos only showed video images but no audio.
1. The first one, "Amaze", has very nice surround sound.
2. Amaze (Loseless-ATMOS) has no sound.
3. Bit Harvest (Lossless) has no sound.
4. Chameleon has nice surround sound.
5. Counddown v1 has nice surround sound.
6. Conductor (Loseless-ATMOS) has no sound.
Interestingly, when I played the same files on my Mac, those that has no sound under Windows 10 had nice surround sound under Mac OS (those demo files were automatically played by VLC player). Then, I installed VLC player on my Windows machine and replayed those files that had no sound when played by the default Windows player. Again, no sound.
Another question is some mentioned that the Bose headphone 700 does not support surround sound nor Atmos. Is that is the case, why I could hear surround sound and things flying all over me?