Jun 27, 2020
My Soundlink 2 headphone has stopped giving any audio on from the left side (headphone) when on Bluetooth but both sides work fine when using cable.
I have tried multiple devices - Android, Firestick, Windows 10. Same issue.
I have also updated firmware, switched it off, plugged it to wall charger for a few minutes, taken it off charge, removed pairing and re-done pairing with devices.
Nothing has worked.
Do please provide a solution.
Thanks for posting and welcome to the Bose Community. Sorry to hear that you are having some strange Bluetooth issues with your headset.
You've performed some great steps so far and I'm sorry to hear that they did not resolve your issue. Let's also try performing a reset on the headset by following these steps below:
If the issue still persists, after the reset please reach out to us via this link here so we can explore service options for your headset.