Re: Noise Cancelling 700 Firmware Update - 1.7.0 - September 14th 2020
Afraid my NC700s are still misbehaving after the update. Today is the second time since the 1.7.0 update was installed that the headphones have rebooted. I turned them on, the startup sound played and then the voice said "conne..." and cut off for a couple of seconds, there was silence, then "... to" and the name of my phone. A few seconds later I heard a sound, like the noise cancellation was kicking in, and the headphones rebooted. No loud beep / buzz this time, but they restarted.
Have tried resetting the headphones (hold power button, insert USB lead, light flashes twice, release power button), forcing stop on the Bose Music app and clearing cache (the app STILL usually fails to see the headphones for about the first five attempts at connecting, but my phone instantly connects to them), removing the headphones from my phone's Bluetooth devices and reconnecting, but the reboots are clearly still happening.
Phone: Google Pixel 2 running Android 11.
Headphones: Bose NC 700, black, manufactured 16 June 2019.
App: Version 4.0.1
UPDATE: Just rebooted again. This time I was listening to music, there was a loud beep / buzz, and the headphones fully rebooted. Bose, please fix these headphones!