Re: Noise Cancelling 700 Firmware Update - 1.8.2 – November 19th 2020
Things related to update to 1.8.2:
Overall stuttering overall has improved. I still get it time to time but using it with the Bose USB Link on 1.7 the stuttering was the most horrendous thing ever that made them unusable unless I was playing music actively (EDIT: The really bad stuttering actually still happens UGH). However on 1.7 I did not get the battery life issue (on my latest replacement that is, my previous one did have it) and now on 1.8.2 I'm getting just over 18 hours max battery life. The other thing to call out is that it only stays in "conversation mode" for a few seconds before going back to noise cancellation and if music is paused, changing the noise cancellation level with the button plays the sound again, these are definitely new issues with this update. I truly don't understand why with each new update, some things improve but it always comes at the cost of other things not working. These headphones are ~1.5 years old and not a single user has gotten a 100% functional pair of headphones as promised (and I am now on my 3rd replacement, even the physical mechanism on this pair to adjust earcup height scrapes but don't want to risk even worse firmware issues and 3 weeks without headphones because they don't send out a replacement until they receive the problem pair).
Another thing I am noticing is that when testing call quality with a shower running in the background the sound on the other end is no clearer vs. just the regular phone microphone. Not sure if this is tied to the update, but isn't it supposed to cancel out white noise significantly?
On another note, are people able to provide examples of how much level 10 noise cancellation actually helps? I don't find it to be any better than Airpod Pros noise cancellation (which honestly shouldn't be comparable given the size difference between the Airpods vs NC 700s) but I remembering it being really good when I first bought my original pair when it released - so has there been Noise cancellation degradation?