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May 23, 2020

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

I tried to do the usb cable reset, by plugging the usb in the ear cup then holding the button and plugging cable in, now my headphones won't even power on  nc700 up, ever since the update my headphones can't connect to my phone!

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May 16, 2020

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

@Dziogou  connect the NC700 to the laptop using the cable.

will recover from that not starting.

I had the same.

hope this helps.

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May 21, 2020

Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

Hello Bose,

 

I purchased the Bose 700 Headphones about 3 weeks ago. Only

twice have I heard “battery fully

charged”(after charging with the case) that it kept saying “Battery 19 hours”.

And now since about a week I can’t manage to get the battery higher than 16-17 hours (sometimes it says 16 hours other times 17 hours after leaving charge completely - light was blinking white).

 

This morning I resetted the headphones according to this post and even though it first said 17 hours after reconnecting right again it jumped back to 16 hours. I put it to charge again, the white light blinked, when it stopped I turned it on again and it still said 16 hours... I have tried all of the following to no avail:

 

* Reset the headphones as per the instruction manual and this post

* Unpaired the device from the phone and iPad and paired them again

 

I really love the headphones but am starting to get frustrated with all these issues and am afraid there is something with the battery right from the get go (after the first full charge right after purchase it said “battery 19 hours”

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May 23, 2020

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

I tried the laptop, but no change in the headphones. They are not responding to anything.

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May 16, 2020

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

If at the beginning the real usage time of a charged battery was another 17 hours, now, after a few days of use, it has somehow dropped to only 14 hours.

It is a pity that Bose has not yet taken a clear position on the problem of batteries, although there has already been enough time.

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May 25, 2020

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

now Noise Cancelling 5 same 10 no different
battery level will not exceed 17 hours
why you make this update ??????????????????

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Jul 22, 2019

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

For me now it also shows only ~14h battery life after >3h charging time. Quite disappointing, since I think that the real battery time is also reduced. I own the headphones since the early days and the product always felt more like a pre-production batch. I am seriously considering to return them under warranty. To wait another couple of month with the risk of facing another issue cant be an option.

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May 25, 2020

Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

I started realizing the reduced battery issues a week back. Reset the headphone and tried all different chargers but to no avail.

My current firmware is up to date 1.4.12

the most the battery can hold is 16hrs 30 minutes. The bluetooth on my Note10 is showing 80% and the headphone will not charge any further as in the white led no longer blinks (as in fully charge).

 

Is there a way we get notified when there is an official solution ?

 

Would be nice if we can downgrade it for the time being.

 

Thank you.

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May 25, 2020

Re: Bose 700 noise cancelling headphones charging issue

This is not a fix.  Your reset does not work. I have done all you have asked and your battery charging issue remains. Everyone on this forum is saying the same thing and this has been going on for months.  Why haven't you repaired it?  For the most part these are good headphones except that they do not offer the reported battery life nor do they report battery life correctly.  I am still within the time to return these, I have been reluctant to do so hoping that because you have seen this issue for months you would have a resolution soon. YOU DO NOT. You offered to replace the headphones and my question to you is, "Why would I want a replacement set that does the same thing?"  it is looking more and more like a return unless you fix this problem. It is indeed sad that having this problem with so long without a resolution.

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May 25, 2020

Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement

I bought the nc 700 two days back and  am facing the same issue, it was showing me 14 hours on full charge and when i reseted, it went to 17 hours, i did the reset multiple times and turn on/off but could not get more than 17 hours. Should i take it back to the store?