Re: Noise Cancelling 700 Firmware Update - Reduced Battery Life Announcement
I just purchased a pair of Bose NC 700 Headphones for my wife, date of manufacture 21 November, 2019.
Product ID 83503212-aea5-4598-95c5-77cab886aO
Firmware Version: 188.8.131.5238.9f658fd
S/N: [removed by moderator]
My have has a Pixel 3xl. The NC 700s won't charger past 17 hours even though the app says 100% (expected 20 hours), and they drop bluetooth connection while on phone calls with a Pixel 3xl several times.
I have downloaded the Bose updateinstaller to insure they had the most up to date firmware. I reset them by powering them off, holding the power/bluetooth button while connecting to the USB C chored that is plugged into a powered on computer. This is very frustrating as I have had outstanding reliability using my Bose QuietComfort 35 with my Pixel 4xl.
Please help, I got these for her to use while on conference calls, and if they don't work reliably she won't tolerate it.
Thanks for your help.