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Jun 10, 2019

Noise cancellation stopped; battery percentage then BEEP....

HELP!!!  I recharged my QC35s and when I put them back on, instead of heavenly quiet, I got applified environment!  I tried turning them off and back on but instead of the usual “batter is X% and then “paired with X”....it start and then gets interrupted by BEEP!   I tried resetting them following online instructions...no change.  I tried forgetting and re-pairing but nothing happens when I push the on/off over for pairing—nothing, nada!  Please, please...anyone out there save me!  I live in my QC35s. 

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Moderator

Re: Noise cancellation stopped; battery percentage then BEEP....

Hi Alichan, 

 

Thank you for your post and welcome to the Community!

 

I'm sorry to hear of the issues you are experiencing with your QC35's. I can understand that this is very frustrating, I'll do all I can to assist you!  

 

I would recommend updating the headphones. I have included a LINK HERE to assist you. 

 

Let me know how you get on! 

 

Kindest, 

 

Jessie O - Community Support

 

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