Highlighted
Participant
  • 0
  • 1
  • 0
Registered since

Jun 10, 2019

Noise cancellation stopped; battery percentage then BEEP....

HELP!!!  I recharged my QC35s and when I put them back on, instead of heavenly quiet, I got applified environment!  I tried turning them off and back on but instead of the usual “batter is X% and then “paired with X”....it start and then gets interrupted by BEEP!   I tried resetting them following online instructions...no change.  I tried forgetting and re-pairing but nothing happens when I push the on/off over for pairing—nothing, nada!  Please, please...anyone out there save me!  I live in my QC35s. 

1 REPLY 1
Highlighted
Moderator

Re: Noise cancellation stopped; battery percentage then BEEP....

Hi Alichan, 

 

Thank you for your post and welcome to the Community!

 

I'm sorry to hear of the issues you are experiencing with your QC35's. I can understand that this is very frustrating, I'll do all I can to assist you!  

 

I would recommend updating the headphones. I have included a LINK HERE to assist you. 

 

Let me know how you get on! 

 

Kindest, 

 

Jessie O - Community Support

 

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started. And don't forget to check out our new and improved Community Ranks and Rewards!