nicolasruedabose
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May 24, 2020

Not getting Stereo audio when connecting QC35i to PC

 I am using a QC35i I have my bose headphones connected to an M-audio Preamp, I am not using the headphones notice canceling feature. 

I do not get any stereo audio. 

it is particularly noticing when gaming because you do not know where shots are coming from. 

i have the preamp set to stereo in the sound control panel, i believe it is the headphones.  

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nicolasruedabose
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May 24, 2020

Re: Not getting Stereo audio when connecting QC35i to PC

 I am using a wired connection***

Jeff_G
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Re: Not getting Stereo audio when connecting QC35i to PC

Hello, 

 

Are you using a 3.5mm to 1/4" jack adapter to connect the headphones to the preamp? If so, there may be an alignment issue with the tips/rings on the jack connector which is causing the signal to incorrectly affect the audio. 

 

I would recommend testing with another device and if the audio issue only occurs with the preamp/adapter, I would suggest trying another adapter. 

 

Thanks!

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