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dzaled
Participant
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Registered since

Jun 15, 2020

On/off button

Bose head set  qc3511

powerbutton won't move.  It seems stuck  I cannot hold it down to turn on.

Consequently blue lights are not flashing

1 REPLY 1
Vicky_W
Moderator

Re: On/off button

Hey Dzaled,

 

Thanks for reaching out and welcome to the Bose Community! 

 

I am so sorry you are having this issue. As this is a physical issue, the best option here would be to reach out to your local customer support center and explore the service options for your headset. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there. 

 

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