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Prassad
Participant
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Registered since

Jun 30, 2021

Open Earbuds - Battery level

Hello,

 

My noise control on Ear buds losing Battery even if I don't use. I charge full but when I use after few hours or next day Battery level says 60%,

Am I doing something wrong? Please explain.

 

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

2 REPLIES 2
Prassad
Participant
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Jun 30, 2021

Re: Open Earbuds - Battery level

I have Samsung note10+. My worries I charge 100% but when I turn on next day without using Battery level drop to 60%.  

Marvin_B
Moderator

Re: Open Earbuds - Battery level

Hi Prassad.

 

Welcome to the Community! Thank you for your post.

 

Sorry to hear about your issue.

 

The battery will drain if the earbuds are not used or on the charging base.

 

To address this, please follow the steps on this LINK.

 

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