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Jun 16, 2020

QC 25 noise cancelling not working. Green light does not come on. Changed battery, not corroded.

 
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Re: QC 25 noise cancelling not working. Green light does not come on. Changed battery, not corroded.

Hello Mace57, 

 

Thanks for reaching out. 

 

Just to confirm, can you still get audio from the headphones? If so, check out the steps to resolve your issue here and let me know the outcome!

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