y.baidiuk
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Aug 28, 2019

QC 35 ii problem with messenger calls. Telegram, WhatsApp,

After putting messenger call down, Headset continues to hold noise cancelation.

Like hold call on state.

So I can not play Spotify music etc.

Solution:

   1. Bluetooth reconnection

   2. Stop Messenger App ("swipe up" of "force stop")

 

Bug It's could be connected with Android 10. 

But anyway it's a problem with Bose. 

Another headset has normal behavior.

 

Phone: Pixel 4 Android 10 last update. 

QC 35 ii:  4.5.2 last update

5 REPLIES 5
Moderator

Re: QC 35 ii problem with messenger calls. Telegram, WhatsApp,

Hi Y.baidiuk,

 

Thank you for your post and welcome to the Community!

 

I'm sorry to hear of the issues you are experiencing with your messenger calls, I'll be happy to help you. 

 

Can you tell me if you experience the same issue with your normal calls?

 

I would recommend rebooting your phone to see if this helps! 


Let me know how you get on! 

 

Kindest, 

 

Jessie O - Community Support

 

y.baidiuk
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Aug 28, 2019

Re: QC 35 ii problem with messenger calls. Telegram, WhatsApp,

Hello.
Regular calls working well.
Are bose developer has Google Pixel phones for tests?

 

y.baidiuk
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Re: QC 35 ii problem with messenger calls. Telegram, WhatsApp,

How long I need to wait for some Anser? 1 Weak or more? 

I would recommend rebooting developer's teams but I'm sure that it helps! 
even ReCaptcha on this website not working well. 
100500 bugs in all directions of BOSE. 
WHY I DID NOT BUY SONY? 

y.baidiuk
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Aug 28, 2019

Re: QC 35 ii problem with messenger calls. Telegram, WhatsApp,

So nothing changes. 
I just won't to knot what did you do to resolve this bug?

ricardotores
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Dec 22, 2019

Re: QC 35 ii problem with messenger calls. Telegram, WhatsApp,

I suggest you reinstall WhatsApp messenger. If you have questions my advise figure out with this comparison article about What is the Difference Between WhatsApp and WhatsApp Messenger? | Differencebtwn