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Registered since

Feb 21, 2021

QC2 broken swivel

Hi, hope someone can help me. I have a QC2 headset and the swivel broke. I tried to find the part but can't find it. I also entered my sn number but it is not recognized. Any ideas would be appreciated.


Re: QC2 broken swivel

Hello Marcomag, 


Thanks for reaching out and welcome to the Bose Community! 


I am so sorry to hear you broke your headphones. As this is a physical issue, the best option here would be to reach out to your local customer support center and explore the service options for your headset. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us.


I hope this helps!

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