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May 21, 2020

QC25 & iPhone se 2020

Hello

 

i have a qc25 since several that works great. Android cable.

 

i have now a new iPhone se (2020) so only with a lightning plug.

i have bought the adaptator cable (Apple official) but sound is horrible with regular tic tic.

 

same headphone and adaptator is working great with iPhone 5s .

 

What shall I do? Any idea / advice?

 

thanks

1 REPLY 1
Moderator

Re: QC25 & iPhone se 2020

Hey Vincent_frede, 

 

Welcome to the forums!

 

You will need the Apple version of the cable for your headphones. If you give us a call we will be able to help. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.  

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