QC35 I microphone volume very very low
My QC35 version 1 headset suddenly has an incredibly low volume on the microphone on calls. People don't hear me unless I shout. Further, the ANC was working very very poorly.
I read the forums and saw suggestions that the if the ear pads are worn down, it can cause bad ANC, so I bought replacement pads and just finished replacing them.
The ANC is a little better (still not as good as originally), but the microphone issue is still exactly the same. I have to shout to have anything picked up.
I have tried resetting it via all methods described in the forums, I have updated it via the website updater to the newest firmware, but it makes no difference.
Am I doomed? Have the microphones just failed in a soft way? I really wish I could revert my firmware to make sure that it isn't a software issue. Local Bose retailer says there's nothing to be done as it's out of warranty.