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Apr 23, 2020

QC35 II BT mic failure on MacBookAir

At first, my QC35II worked as two BlueTooth devices — sound output and sound input.

Now, when I connect, the microphone hardly ever appears — once in a blue moon.

How can the Bose microphone be restored to service?


  Peace
    --Devon

 

P.S.  The MacBookAir built-in microphone picks up everything that touches the chassis,

deafening listeners at the other end, so this Bose failure is hurting my reputation.

1 ACCEPTED SOLUTION

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Re: QC35 II BT mic failure on MacBookAir

Author Accepted Answer selected by Devon7

Hi Devon, Thanks for reaching out! 

 

I would recommend clearing the pairing list. You can do this by pushing the switch over to the Bluetooth icon and holding it there for 10 seconds. 

 

Once complete, delete the pairing on your MacBook Air as well and reconnect like I new connection. 

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Re: QC35 II BT mic failure on MacBookAir

Author Accepted Answer selected by Devon7

Hi Devon, Thanks for reaching out! 

 

I would recommend clearing the pairing list. You can do this by pushing the switch over to the Bluetooth icon and holding it there for 10 seconds. 

 

Once complete, delete the pairing on your MacBook Air as well and reconnect like I new connection. 

Feel more. Do more. Be more.
New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

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Re: QC35 II BT mic failure on MacBookAir

Thanks, re-pairing repaired it!