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Kritakorn
Participant
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Jun 12, 2021

QC35 II: Battery light indicator not turned off after 10 seconds

According to “Understanding LED indicator status lights and information” from

https://www.bose.com/en_us/support/articles/HC2472/productCodes/qc35_ii/article.html

The battery indicator of QC35 II should turn off after 10 seconds.

Mine is always on when in use. Is this expected?

 

Bose product name

QC35 II

 

Country

Thailand

 

Firmware Version

4.8.1

 

App Version

 

What devices were you using that were affected and what version are they on

iPhone 6

3 REPLIES 3
Vicky_W
Moderator

Re: QC35 II: Battery light indicator not turned off after 10 seconds

Hello Kritakorn, 

 

Thanks for posting and welcome to the community. 

 

The Bluetooth and battery indicators turn off after 10 seconds of inactivity to conserve battery power. The battery LED will stay on to show how much battery you have left. Can I please confirm which light you see and what color it is?

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Kritakorn
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Jun 12, 2021

Re: QC35 II: Battery light indicator not turned off after 10 seconds

The LED which is always on while in use is the one with the battery icon. The color is green.

 

I am a little bit confused here. You mentioned that

The Bluetooth “and battery indicators” turn off after 10 seconds of inactivity.

- The “battery LED” will stay on.

 

Isn’t “battery indicator” and “battery LED” the same thing?

Jessie_O
Moderator

Re: QC35 II: Battery light indicator not turned off after 10 seconds

Thanks for coming back to us Kritakorn!

 

You are correct, the battery indicator and LED are the same things. 

 

If the battery LED is staying on when in use, this is expected behavior. 

 

If there is anything else we can do for you, please reach out again! 

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