QC35 II Very low volume with iPhone XS
I bought a new QC35 II ( manufactured on Oct 2019) today which was on my list since a long time, but when I connect to my iPhone XS, I found the volume is extremely low on Bluetooth. Only when I make it to 70%+ volume, i could get some noise, below this it is extremely low..I did try to pair with other devises and find the same issue. I am extremely disappointed with the performance. Especially when the product is marketed with the label on it iPhone/iPad/iPod, it should perform well at-least with these product.
I have read similar thread on forum about the same subject, but never found any sensible troubleshooting approach from the support team so re-posting it.
I did try the same with a headphone jack connected to my Laptop ( lenovo), it works super. That clearly means there is something wrong with the BT version of the product ? Issue with firmware ?
The product is so expensive, and people buy Bose because of it's sound quality. Please take this issue seriously and provide some genuine solution. or Else will return the product.