Jun 6, 2018
Hello mike77n! Thanks for posting and welcome to the Community.
Thanks for your feedback. To make switching the ANC level more convenient you have the option to set your Action button to toggle the setting. I hope this helps!
Greg - Community Support
Dec 12, 2018
Feb 27, 2019
Mar 1, 2019
Hello Bose, I've just bought Bose QC 35 II and it's great product. However as many people have said, the default high NC on power on is really really harmful . This behavior, as far as I know, is result of great support from Bose for Bose QC 35 but today it should be changed. Using Action button on QC 35 II or using Bose Connect app is very easy. It's two years since the first feedback so I expect to hear great news from Bose. Thanks
Jan 14, 2019
The noise cancelling isn’t even effective for me anymore. High or Low, is still hear everything around me. My QC35 ii offer nothing more than passive isolation these days. I wonder if everybody complaining here that it’s ‘too high’ at power on has instigated Bose to reduce the efficiency?
My tube commute is as noisy as with standard headphones now.
Thank you for posting.
I'm sorry to hear you're having that issue with the noise cancelling on your headphones, that definitely is not intentional. As you are having trouble with the noise cancelling, we do have a couple of steps you can try to get that back to the levels you are used to.
The first one I would recommend is to try a reset of your headphones to see if that resolves this for you.
To reboot your headset:
I would also recommend installing any available updates after the reset by visiting btu.bose.com or using the Bose Connect app.
If the noise cancelling is still not working correctly after trying those steps, please contact your local technical support team and they will be able to assist you further. You can find their contact information from this link by selecting your region, then 'Contact Us'
I hope this helps.
Keith - Community Support -
Apr 15, 2019
Thanks for posting. This has been passed onto the development team a few times regarding being able to set your own default for ANC.
I have no update on this currently, you can adjust the level of ANC inside the app before use.
Oct 17, 2018
May 2, 2019