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May 27, 2020

QC35 II mic is laggy during dictation and hisses when using mic

I frequently use dictation on my laptop and trigger it via a keyboard tap. Prior to Bose Updater, the mic was fast and responsive. After updating, the mic takes a couple of seconds to turn on each time, which is a problem since dictation gets used a lot. In addition, a hissing noise is very present during mic use, during dictation and outside of dictation (i.e. phone calls).

 

I tried to downgrade the updater; uninstalled the Bose app, paired off and on the bluetooth of the headphones, but problem persists.