QC35 II mute workaround is a pain
QC35 II mute workaround is a pain.
Hope that someone from BOSE design team can read this.
Using my QC35 II at home, travel and work, sound and noise cancelling is great but for work…. Being on conf calls most of the day, need to constantly go from mute-unmute… Well there is a workaround given by BOSE “While it is not listed on the manual, we have found that on some devices briefly pressing the volume + and volume - simultaneously mutes the call” is not working for me, not that it does not do it, but have no clue if muted or not as no warning message. Also while on call trying to type email, need to almost use 2 hands, one to hold headset in place and other trying to hit the two button of Vol + and – and same time. Using one hand with finger is pushing headset around making all king of noise on the call while try to mute. Got several comments on many call’s “STOP making noise” while I’m just trying to go on mute!
At the price being sold, mostly people that have QC35 II are for business for travel and work and close to be useless for business calls as mute-unmute is not practical.
Pressing Vol + and – is software and could/should be replaced by something else.
There is action button that can be change to be Noise cancelling levels or Google assistant… BOSE could add option to action button to also be “mute on or off” and include messages as “”mute on” and “mute off”. That would completely change call handling aspect.
Also action button missing options, should have click once and hold 3 sec. this would give option to do 2 things with same button and action should be selectable from BOSE connect app. IE, click once mute on or off and hold 3 sec Noise cancelling levels.
I have a love-hate relationship with my QC35 II, having action button “mute on or off” and would include messages as “”mute on” and “mute off” would completely change my view of these headset.
Food for taught…